Book Vouchers Information for Future Students at the Florida Keys Community College in Key West, FL
Book Vouchers
Fall Term 2010 Book Store Vouchers
Students who are ENROLLED and have been awarded the following types of Financial Aid may be eligible to receive a book store voucher with University Books Online to purchase their text books and materials:
|
Financial Aid Award
|
Minimum # Credits of Enrollment
|
|
Pell
|
1
|
|
SEOG
|
1
|
|
RAVE
|
1
|
|
Lower Keys Medical Center Scholarship
|
1
|
|
Hemmingway Scholarship
|
1
|
|
Stafford Loans – Subsidized
|
6
|
|
Stafford Loans Unsubsidized
|
6
|
The following students are not eligible to receive book store vouchers until they submit all required documentation to the Financial Aid Office:
· Students with Verification pending on their financial aid application
· Students with rejected financial aid applications (CPS rejections)
· Students that need to supply Proof of Citizenship
· Transfer students that have not supplied a copy of their transcripts the Financial Aid Office with
On a daily basis, starting August 6th we will generate a list of student books store vouchers. The amount of your voucher will vary based on the balance of funds in your student account after your term charges are deducted. We will transmit the vouchers to University Books Online. We will also send an email to students at their FKCC email address with the voucher amount. All Fall 2010 bookstore vouchers will EXPIRE on September 7th. If you have questions or require additional voucher funds, please call 305-809-3523.
University Books Online (UBO) Instructions
Students wishing to use PERSONAL CHECKS and/or MONEY ORDERS should call (866)567-2665
Student with CREDIT CARDS and DEBIT CARDS (Visa, MasterCard, Discover) should go to:
· Click on the CREATE NEW ACCOUNT icon – Follow the prompts to fill in your personal information and your password.
· SIGN IN – Enter your email address and password.
…You are now ready to go shopping…
Under COURSES – Enter the course subject off of your student schedule.
· Click on SHOW PRODUCT
· Product appears on the right
· Enter quantity
Repeat this step to purchase as many books as you need, entering you’re the subject and course each time.
When you finish shopping:
· Click on BACKPACK – the screen will display a picture of each book ordered, quantity and price. If this is correct, then proceed.
· Click on BILLING ADDRESS – fill in the prompts, press continue
· Click on SHIPPING ADDRESS – Fill in the prompts, press continue
· Click on SHIPPING OPTIONS – Choose shipping method (ground or express), press continue
· PAYMENT OPTIONS – Students with vouchers will see an account balance. If the balance is not sufficient to cover books, they will be prompted to specify credit or debit card, fill in remaining prompts, press continue
· Next, complete the AGREEMENT to PURCHASE
o At this point the purchase is complete. University Books Online will email a receipt confirmation that includes a description of the purchase and charges.
o A confirmation of order will be emailed with a package tracking number.
University Books Online (UBO) Basic Information
Customer Support - Customer-Support@UniversityBooksOnline.com or (866) 567-2665
Shipping & Package Tracking – Tracking@UniversityBooksOnline.com
FKCC Bookstore Consultant is Valerie Higbie 305-809-3546 or Valerie.Higbie@FKCC.edu
UBO accepts Visa, MasterCard, Discover credit cards and debit cards.
Orders that need to paid with a check or money order should be placed by phone to (866) 567-2665. The order will be processed when UBO receives the funds.
Return Policy – Keep your shipping box and stuffing in the event you need to return the books. BOOKS HAVE TO BE RETURNED WITHIN 30 DAYS OF THE INITIAL PURCHASE DATE FOR A FULL REFUND. Books have to be in the original condition in which they were received. If your payment method was credit or debit card, UBO will place a credit against the card used for initial payment. If you paid with check or money order, UBO will issue a refund check.
Book Rental Options – If you are interested in renting your text books instead of purchasing them, please contact UBO at (866) 567-2665.
Book BUY-BACK Option – 30 days after initial purchase OR at the end of the term, if you are interested in returning your text books, please contact UBO at (866) 567-2665. Please consider saving your original shipping package to make your return easier.