OFFICE SUPPLIES

Computer Software and Hardware Links

DELL Computer
FKCC employees may enter the Dell Store online and place an order for a personal home computer or contact a Dell Sales Representative at 1-888-987-3355 for assistance to purchase from their complete line of systems. College employees will receive a discount up to 12% off. A college recommended standard system configuration is listed for your convenience.Special promotional items are also offered. When calling a Sales Representative please give FKCC's Member ID number US6321706 to ensure you get your special discount.

Office Supply Links

Office Depot
Office Max

Schemes, Scams and Unethical Practices
Florida Keys Community College departments are often targets of unscrupulous companies or individuals who canvass phone numbers and monitor companies' Internet buying practices. They hope to find victims who will unwittingly acknowledge their attempts to sell bogus, damaged, or discontinued products at exorbitant prices. The most common commodities are advertising, copier toner, printer cartridges, and chemicals (typically cleaning chemicals). These are titled "supplier scams". Following are some guidelines to protect you from being scammed, ways to identify a scam, commonly used sales pitches, what to do if you suspect a scam.

Guidelines to protect you from being scammed:

Remember only the Purchasing department is authorized to place orders
Never give your purchasing card number over the phone or in email unless you initiate the call/email
Don't give any information about your office equipment over the telephone or via e-mail
Don't respond to unsolicited phone calls or e-mails from suppliers you don't know
Refuse all items that you have not ordered
Do not authorize payment for transactions unless you are sure they are legitimate

Ways to identify a scam:

If a telephone or e-mail solicitor contacts you offering a "special sale," it could be a supplier scam. If an unknown solicitor calls to ask for your shipping address, it could be a supplier scam. If you receive goods that were not ordered, it could be a supplier scam.

If the price is too good to be true, it probably is. Suppliers involved in scams assume that you don't compare prices or check your invoices. In a recent incident, a scam supplier attempted to sell a department copier toner valued at $25 for over $600 with shipping and handling costs. Don't fall for unreasonable discounts, as there are usually hidden costs. In addition, know that the majority of our copier maintenance agreements include the cost of toner. Contact FKCC Purchasing at 809-3222 if you are unsure if toner is included in your contract. Here are some typical techniques used in telephone scams:

Scammers typically speak very fast to catch you off guard
They often don't tell you that they are selling something, just that they are going to save you money
Scammers won't give their full names or provide telephone numbers
The company's name is similar to your normal supplier's name
They won't send you a quotation or anything in writing
Scammers ask for your Social Security number or credit card number so you can qualify, or to identify your purchase

Commonly used sales pitches of scammers:
"We need your address so we can ship the items you ordered."
"We're raising prices and have several cartons at the old price."
"We're selling discontinued items at close-out prices."
"We have free items or gifts for ordering."
"You must order today to take advantage of the price."
"The Purchasing Agent referred me to you."
"The price increase has just been announced but if you order now, you can avoid it."
"Our company's anniversary gift to our customers is ready to ship to you. What is your size, or what color do you want?"

What to do if you suspect a scam:
If you identify a supplier scam, immediately contact Doug Pryor, Purchasing Director at 809-3222 or via email at pryor_d@firn.edu.