This program prepares students for employment in management positions in the hospitality industry and/or to provide supplemental training for persons previously or currently employed in these occupations. The hospitality industry as addressed in this program includes the hotel, motel, bed and breakfast, resort, club, marina, and other lodging organizations.
The content includes but is not limited to customer service, management and supervisory development, management theory, hospitality attitude, guest experience, decision making, organization, communications, human relations, leadership training, personnel training, security, sanitation, food and beverage management, sales, hotel accounting, housekeeping, energy management, maintenance and engineering, marketing, property, resort, and convention management, applicable local, state, and federal laws and asset management.
Hotel and Resort Manager, Food Service Manager, Event Planner, Catering/Sales and Services, Food & Beverage Specialist, Nature Tour Operator, Ecotourism/Sustainability Project Manager, Resort Marketing Manager, Guest Services Representative, Front Office or Reservations Supervisor
Florida Master Naturalist in Coastal Systems
Through a partnership with the University of Florida’s Institute for Food and Agriculture Sciences (UF-IFAS), FKCC students in “OCB 2071: Marine Ecology for Tourism Professionals” will have the opportunity to become certified as a “Florida Master Naturalist in Coastal Systems.” The course, which is a program requirement, provides classroom and field instruction on general ecology, habitats, vegetation types, wildlife, and conservation issues of Coastal Systems in Florida. The course also addresses society’s role in coastal areas, develops naturalist interpretation skills, and discusses environmental ethics.
The courses listed above are only a guide. Following these tracks does not guarantee admission into a university. Course requirements may change each year. Some courses are offered night/online only every other year. You are responsible and encouraged to work closely with your advisor. For more information, contact the Office of Advising Services at 305-809-3196 or Andreea Mihalcea at 305-809-3236 or email@example.com.