This technical certificate is a part of the Hospitality and Ecotourism Management AS Degree program and is designed to prepare students for immediate employment in the hospitality industry in the guest services area of hotels, resorts, and other hospitality and ecotourism related sites. The content includes but is not limited to customer service, hospitality attitude, guest experience, communications, human relations, security issues, and front office operations.
The courses listed above are only a guide. Following these tracks does not guarantee admission into a university. Course requirements may change each year. You are responsible and encouraged to work closely with your advisor. Some courses are offered night/online only every other year.For more information, contact the Office of Advising Services at 305-809-3196 or Andreea Mihalcea at 305-809-3236 or email@example.com.